Privacy Statement

We know how important confidentiality is to our customers and are committed to protecting your privacy. As part of that commitment, we have developed the following Privacy Practices. As we continue to offer state-of-the-art-banking technology, BOK Financial Corporation will ensure that strict privacy standards are maintained.

Privacy Expectations

We understand that customers expect privacy and security in handling their financial transactions. Therefore, we recognize the need to safeguard sensitive information about you and your banking. We strive to maintain high standards and procedures to protect you.

Collection, Retention and Use of Information

BOK Financial Corporation collects, retains and uses information concerning you and your financial transactions only when we believe that it will help us develop new products and services as well as to determine opportunities to better serve you or to comply with certain laws and regulations. We are happy to provide you with information on why we are collecting and retaining information upon your request.

Restrictions on Disclosing Information to Outside Parties

We do not disclose specific information about your accounts or other personal data to outside parties for their independent use except if:

  • you request or authorize it;
  • the information is provided to process a transaction initiated by you;
  • the information is provided to a reputable credit bureau or similar information reporting agency;
  • the disclosure otherwise is lawfully permitted or required.

Privacy in Business Relationships with Outside Third Parties

Sometimes we are required to provide personal information about you to a third party, such as a vendor, to provide support for one of our services. These companies agree to maintain our confidential information about you and your products/services with us and must abide by applicable law. BOK Financial Corporation reserves the right to modify these Privacy Practices as needed, along with related provisions, at any time.

Your California Privacy Rights

California law allows its residents the right to access and right to erasure of their personal information we have collected, used or retained. If you are a California resident and would like to request this information please submit your request via 1-800-876-9557 or Privacy Request. For additional details, please review our Privacy Notice for California Residents.

Security Statement

BOK Financial Corporation is committed to making sure that your online access is safe and secure. With our security infrastructure in place, we are confident that access to your accounts is private and secure.

Encryption

Encryption helps protect your private information by scrambling it so that it cannot be intercepted and read by anyone else. When you visit a site that requires encryption, your browser will display a key or a lock. If you are not in a secure area, the key or lock will be broken.

Until recently, no encryption requiring a key longer than 40 bits was permitted to be exported outside of the United States and Canada. 40-bit encryption is known as international level or export-grade encryption. The significantly stronger 128-bit encryption is called U.S. and Canada only level or domestic-grade encryption.

Most browser versions let you easily check your level of encryption. For Netscape browsers: Earlier versions have a key in the bottom left-hand corner of your screen with one tooth for 40-bit or two teeth for 128-bit encryption. Later versions show a lock on the left side of the status bar. However, the lock does not make any visual distinction between 40 and 128-bit encryption. In these versions, to check your level of encryption, go to the "View" menu, select "Page Info", and look under the line that begins "Security."

For Microsoft browsers: To check your level of encryption, go to the "File" menu, select "Properties", and then select "Security." Another way is to select "Help" then "About Internet Explorer."

If you would like to know more about encryption technology refer to either Firefox's or Microsoft's web sites.

Other Security Features

Our firewall protects BOK Financial Corporation's systems by allowing entry only to those who are authorized.

For digital identity verification, the Start Right Online system has a digital server certificate by VeriSign that your browser uses each time you sign on to verify that indeed you are connected to Start Right Online's web site.

Your Role in Security

While BOK Financial Corporation works to protect your accounts, you also have a part. There are a number of steps you can take to ensure that your Start Right Online experience on the Internet is safe and secure.

  • Most importantly, don't reveal your online Personal Identification Number to anyone. Your online PIN is designed to protect the privacy of your retirement account information, but it will only work if you keep it private.
  • Don't leave your computer unattended if you are in the middle of a Start Right Online session.
  • Once you have finished your Start Right Online session, always log off before visiting other sites on the Internet.
  • If anyone else is likely to use your computer, clear your browser cache or turn off your browser and re-start it in order to eliminate copies of web pages that have been stored on your hard drive. How you clear your cache will depend on the browser and version you have. This function is generally found in the browser's preferences menu.